Available courses

Chapter 1: Introduction to Occupational Training

This first chapter is an introduction to Occupational training as well as learning theories, concept...

Chapter 2: Training Needs Concepts

In this chapter training needs concepts are discussed and the knowledge gained is applied in a pract...

Chapter 3: Methodology

Training methods, techniques and resources are the topics in this chapter

Chapter 4: Occupational Didactics

All the modules in this chapter centre around the delivery of training

Chapter 5: Evaluation of learning and development

In this chapter training needs concepts are discussed and the knowledge gained is applied in a pract...

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Facilitator Document Repository

This repository contains useful information for facilitators

Module 1: Operations Management

The topics in this module are innovation, change, decision making & operational planning

Module 2: Business Communication

The topics in this module are oral and written communication, reading and writing skills and compili...

Module 2: Operations

The topics included in this module are an organisation's code of conduct, conducting meetings, achie...

Module 3: Customer relations and business literacy

The topics in this module are oral and written communication, reading and writing skills and compili...

Module 3: Management Communication

The topics in this module are workplace relationships, communication & negotiations

Module 4: Principles of Administration

The topics in this module are managing administration records, developing procedures, managing stock...

Module 5: General Management

The topics included in this module are an organisation's code of conduct, conducting meetings, achie...

Module 5: Organisational Development

The topics in this module are workplace relationships, communication techniques and negotiations.

Module 5: Risk, Financial & Knowledge Management

The topics in this module are knowledge and risk management, and financial management of a unit

Module 6: Team Development & Management

The topics in this module are leadership theories, performance evaluation, building teams, coaching ...

Module 7: Service Provider Management

The topics in this module are contracting and managing service providers, and analysing media report...

Total Cost of Ownership - Free Trial

Welcome to the Commerce Edge CONNECT Learning system where you can access your FREE Trial on TCO. ...

Skills Programme: Customer Care NQF 2

The topics in this module are workplace relationships, communication and negotiations