UXI
Occupational Certificate: Office Administrator NQF 5
0%
Previous
Course data
Welcome
Announcements
Learner Induction Guide 2025
Learner Induction Assessment 2025
Workplace Based Essential Skills Assessment
Workplace Based Essential Skills LG
Published by UXI AD Copyright Reserved, 2022 Revised Edition
Learner Induction
Learner Induction Submission
Logbook
Session Introduction UXI Platform
Session Introduction UXI Platform Text
Office Administration Course Structure
KM01 - Effective office administration and management
Case Study KM01
KM01 Templates
KM01-KT01 - Basic organisation and administrative concepts
KM-01-KT02: Office design trends to enhance workflow effectiveness
KM-01-KT03: Working with internal staff
Assessment 1 - KM01-KT01 - Basic organisation and administrative concepts
Assessment 2 -KM-01-KT02: Office design trends to enhance workflow effectiveness
Assessment 3 - KM-01-KT03: Working with internal staff
6 Most Common Types of Organizational Structures (Pros & Cons)
The Roles of Managers
CONCEPTS OF LEADERSHIP (ADVANCE ADMINISTRATION AND SUPERVISION)
The Power of Teamwork
Cubicles don't work. How architectural design affects your brain
The Good, the Bad, and the Ugly of Office Design
Information Technology’s Impact on the Organization
Systems Approach To Management
What Are The 5 Best Tools For Performance Management?
SWOT Analysis - What is SWOT? Definition, Examples and How to Do a SWOT Analysis
KM02 - Business communication and customer services
Case study KM02
KM02 Templates
KM-02-KT01: Concise business communication media
KM-02-KT02: Organisational communication
KM-02-KT03: Multi-cultural communication
KM-02-KT04: Oral communication and listening skills
KM-02-KT05: Conflict and stress
KM-02-KT06: Problem solving and decision making
KM-02-KT07: Business letters
KM-02-KT08: Report writing
Assessment 4 - KM-02-KT01: Concise business communication media
Assessment 5 - KM-02-KT02: Organisational communication
Assessment 6 - KM-02-KT03: Multi-cultural communication
Assessment 7 - KM-02-KT04: Oral communication and listening skills
Assessment 8 - KM-02-KT05: Conflict and stress
Assessment 9 - KM-02-KT06: Problem solving and decision making
Assessment 10 - KM-02-KT07: Business letters
Assessment 11 - KM-02-KT08: Report writing
Decision Making and Problem Solving
Understanding communication for the workplace
Conflict and Stress management
Active Listening Skills
Cross cultural communication
Business Communication-Business Letter
KM03 - Office protocol, deportment, and etiquette
Case Study KM03
KM-03-KT01: International protocol
KM-03-KT02: Cultural diversity
KM-03-KT03: Multi-cultural communication
KM-03-KT04: Grooming and deportment
Assessment 12 - KM-03-KT01: International protocol
Assessment 13 - KM-03-KT02: Cultural diversity
Assessment 14 - KM-03-KT03: Multi-cultural communication
Assessment 15 - KM-03-KT04: Grooming and deportment
The Importance of Protocol & Diplomacy
Managing diversity and cultural differences at workplace
KM04 - Apply End User Computing
Case Study KM04
Session KM04
Session KM04 text
KM04-KT01-07 LG
Keyboard Activity Submission link
business letter Submission link
Power Point Submission link
Excel Sheet Submission link
Create an e-folder Submission link
Assessment 16 - KM-04-KT01: Understand keyboard functions
Assessment 17 - KM-04-KT02: Create, edit and format word documents
Assessment 18 - KM04- KT03 Understand and use presentation software
Assessment 19 - KM04- KT04 Understand and apply GUI based spreadsheet application skills
Assessment 20 - KM04- KT05 Create, send and receive an email messages.
Assessment 21 - KM04-KT06 Demonstrate ability to use World Wide Web.
Assessment 22 - KM04-KT07 Safety and security of ITC.
end user computing a: pc basics
Spreadsheets #1: Introduction
end user computing a: learning unit 12a: proofing a word document
end user computing a: learning unit 4a: common tools and programs
end user computing a: learning unit 2a: exploring windows 7 operating system
end user computing a: learning unit 2b: exploring windows 7 operating system
end user computing a: learning unit 3a: customizing the windows 7 desktop
end user computing a: learning unit 3b: customizing the windows 7 desktop
end user computing a: learning unit 11a: changing the appearance of pages in a document
end user computing a: learning unit 4b: common tools and programs
end user computing a: learning unit 10a: special characters and graphical objects
end user computing a: learning unit 5a: managing folders and files [theory]
end user computing a: learning unit 7a: getting started with word 2010
end user computing a: learning unit 9a: organizing data in tables
end user computing a: learning unit 8a: modifying text in a word document
Additional notes to KM04
KM05 - Social media and digital literacy
Case study KM05
KM05 Templates
KM05 KT01 : Introduction to the different social media and digital literature platforms
KM05 KT02 : Social media as a communication tool
Assessment 23 - KM05 KT01 : Introduction to the different social media and digital literature platforms
Assessment 24 - KM05 KT02 : Social media as a communication tool
Introduction to Media Literacy: Crash Course Media Literacy #1
Social Media Marketing In 5 Minutes | What Is Social Media Marketing?
KM06 - Introductory project management
Case study KM06 & KM07
KM06 Templates
KM06 Learner Guide
Assessment 25 - KM06 KT01 Project Management and the operating Environment
Assessment 26 - KM06 KT02 Project Life Cycle
Assessment 27 - KM06 KT03 Management of structures by which projects operate
Assessment 28 - KM06 KT04 Project Management Planning
Assessment 29 - KM06 KT05 Scope Management
Assessment 30 - KM06 KT06 Scheduling and Resource Management
Assessment 31 - KM06 KT07 Project Management Planning
Assessment 32 - KM06 KT08 Project Quality Management
Assessment 33 - KM06 KT09 Communication
Assessment 34 - KM06 KT10 Leadership and Teamwork
PMBOK® Guide (6th Edition) – Chapter 2 – Project Environments
Project Life Cycle, 4 Stages of Project life Cycle, Project Management Life Cycle,Project Management
Project Management Organizational Structure - 3 Types: Functional, Matrix & Projectized
Project Quality Management Overview
Project Planning In Project Management
Leadership is as Teamwork
KM07 - Computerised Project management
Case study KM06 & KM07
KM07 Templates
KM07 Learner Guide
Assessment 35 - KM07 KT01 Access Project Scope and other Relevant Documentation
Assessment 36 - KM07 KT02 Project Life Cycle
Assessment 37 - KM07 KT03 Develop Project Plan
Assessment 38 -KM-07-KT04 Administer and Monitor Project
Computerized project management overview
What Is Project Management Software?
A Day in the Life of a Project Manager
How to Make a Gantt Chart in Excel
How To Create A Project Plan In Excel
KM08 -Basic business calculations
Case Study KM08
KM08 Templates
KM-08-KT01: Perform financial calculations
KM-08-KT02: Select appropriate methods and carry out financial calculations
KM-08-KT03: Check calculations and record outcomes
KM-08-KT04: Prepare and process banking and petty cash documents
KM-08-KT05: Prepare and process invoices for payment to creditors and for debtors
Assessment 39 - KM-08-KT01: Perform financial calculations
Assessment 40 - KM-08-KT02: Select appropriate methods and carry out financial calculations
Assessment 41: KM-08-KT03: Check calculations and record outcomes
Assessment 42: KM-08-KT04: Prepare and process banking and petty cash documents
Assessment 43: KM-08-KT05: Prepare and process invoices for payment to creditors and for debtors
How To Do A Bank Reconciliation
Invoice Processing - Process Explained | Procure to Pay
BEST Financial Formulas on Excel | For Business & Finance Professionals
Financial Calculator - FV Calculations
KM09 - Resource and procurement management
Case Study KM09
KM09 Templates
KM-09-KT01: Principles of financial and supply chain management
KM-09-KT02: Budgeting and expenditure
KM-09-KT03: Procurement
KM-09-KT04: Asset management and stocktaking
KM-09-KT05: Disposal management
Assessment 44:KM-09-KT01: Principles of financial and supply chain management
Assessment 45: KM-09-KT02 Budgeting and expenditure
Assessment 46: KM-09-KT03 Procurement
Assessment 47: KM-09-KT04 Asset management and stocktaking
Assessment 48: KM-09-KT05 Disposal management
Supply Chain Profitability
Importance of Supply Chain Management
Supply Chain Strategic Fit and Drivers of Supply Chain Performance
PERT | Calculate the project variance | Program Evaluation and Review Techniques
Introduction to Supply Chain and Supply Chain Management
Cycle View and Push/Pull View of Supply Chain
Decision Phases in Supply Chain Management
ABC Analysis for Inventory Management
KM10 - Tender and procurement processes and procedures
Case Study KM10
KM10 Templates
KM-10-KT01: Tendering Process
KM-10-KT02: Legislation related to tender procurement
KM-10-KT03: Administer the pre-tender procurement procedure
KM-10-KT04: Maintain pro-active communication with all role-players of the tender procurement process
How tender process works in South Africa
Tenders, Bids, Quotations, Evaluations and Contacts explained for South African Tenders.
Procurement explained ENG
Assessment 49 -KM-10-KT01: Tendering Process
Assessment 50: KM-10-KT02: Legislation related to tender procurement
Assessment 51 : KM-10-KT03: Administer the pre-tender procurement procedure
Assessment 52 : KM-10-KT04: Maintain pro-active communication with all role-players of the tender procurement process
KM11 - Document management and recordkeeping
Case Study KM11
KM-11-KT01: Origination of documents
KM-11-KT02: Creation of filing system
KM-11-KT03: Distribution of documents
KM-11-KT04: Filing categories
KM-11-KT05: Storage of documentation
KM-11-KT06: Archiving of documents
KM-11-KT07: Disposal of out-dated documentation
Assessment 53 : KM-11-KT01: Origination of documents
Assessment 54 : KM-11-KT02: Creation of filing system
Assessment 55 : KM-11-KT03: Distribution of documents
Assessment 56 : KM-11-KT04: Filing categories
Assessment 57 : KM-11-KT05: Storage of documentation
Assessment 58: KM-11-KT06: Archiving of documents
Assessment 59: KM-11-KT07: Disposal of outdated documentation
The Best Way to Organize Your Files and Folders
The Best Way to Manage Files and Folders
Archiving Documents Procedure
KM12 - Staffing and People Support
Case study KM12
KM12 Templates
KM12 KT01 : Assist in selection and shortlisting of candidates
KM12 KT02 : Assist with induction procedures and administration
KM12 KT03 : Health and wellness in the organisation
KM12 KT04 : Payroll and support services
Assessment 60: KM12 KT01 : Assist in selection and shortlisting of candidates
Assessment 61: KM12 KT02 : Assist with induction procedures and administration
Assessment 62: KM12 KT03 : Health and wellness in the organisation
Assessment 63: KM12 KT04 : Payroll and support services
Workplace Learning – New Employee Induction (Doing It Right!)
Workplace Wellness (programs and interventions)
How to Shortlist Job Candidates for an Interview
Everything You Need to Know About Payroll Service
KM13 - Principles of the National Qualifications Framework (NQF) in relation to Skills development and Workplace Skills Plan (WSP) administration
Session KM13 & 15 video
Session 3 KM 13&15 text document
Case study KM13 WSP
KM13 Templates
KM 13 KT01: The statutory frameword, which underpins the aim of the NQF as a transformative vehicle
KM13 KT02: Composition of skills planning team, roles and responsibilities, resources and methods of analysis for identifying skills gaps
KM13 KT03: Finding the skills gaps
National Framework of Qualifications
Different NQF Levels Explained
How to Perform a Skills Gap Analysis in Four Steps
WHAT IS THE WORKPLACE SKILLS PLAN/ANNUAL TRAINING REPORTS SEASON? BConsult_SA 93 subscribers
Workplace Skills Plans Submissions and it's benefits
SA skills capacity | What do young people need to learn in order to be employed
Assessment 64: KM 13 KT01: The statutory frameword, which underpins the aim of the NQF as a transformative vehicle
Assessment 65: KM13 KT02: Composition of skills planning team, roles and responsibilities, resources and methods of analysis for identifying skills gaps
Assessment 66: KM13 KT03: Finding the skills gaps
KM14 - Public Relations, Marketing, and advocacy
Case Study KM014
KM-14-KT01: Communication and Public Relations
KM-14-KT02: Introduction to marketing
KM-14-KT03: Overview Integrated Marketing Communications (IMC)
What is Public Relations?
PUBLIC RELATIONS vs. Advertising vs.Marketing
Introduction to Marketing: The Importance of Product, Price, Place, & Promotion
Introduction to Marketing: The Marketing Mix
Using Primary and Secondary Research
How to Use Market Segmentation: Developing a Target Market
The Consumer Buying Process: How Consumers Make Product Purchase Decisions
Business strategy - SWOT analysis
Assessment 66: KM-14-KT01: Communication and Public Relations
Assessment 67: KM-14-KT02: Introduction to marketing
Assessment 68: KM-14-KT03: Overview Integrated Marketing Communications (IMC)
KM15 - Ready for work standards
Session KM13 & 15
Session KM13 & 15 text document
Case study KM15
KM15 Templates
KM15 KT01 Rules of professional conduct and ethics
KM15 KT02 : Interpersonal management
KM15 KT03 : Work-readiness
KM15 KT04 : Legislation governing employment
Assessment 69: KM15 KT01 Rules of professional conduct and ethics
Assessment 70: KM15 KT02 : Interpersonal management
Assessment 71: KM15 KT03 : Work-readiness
Assessment 72: KM15 KT04 : Legislation governing employment
Code of Conduct and Ethics for Employees
The Ultimate Guide to Expert Interpersonal Skills
Workplace Readiness Skills
Success in the Workplace - Career Readiness - The Importance of Having a Positive Attitude at Work
Professionalism in the workplace
Employability skills – have you got them?
PRACTICAL SKILLS MODULES
PM01-11
Portfolio of Evidence Supportive documents
ASSESSOR’S INFORMATION
LEARNER INFORMATION
Learner Assessment Preparation
Assessment Feedback
Agreed Assessment Plan
Declaration of Authenticity of Evidence
Overall Judgement
Assessment Review
Appeal Form
Statement of Work
Office Administrator Statement of Work
Next
UXI
Side panel
Log in
Username
Password
Remember username
Forgot Password?
Log in
Site Navigation
Office Administrator NQF 5
Home
Skip to main content
Course info
Home
Courses
Academic
Business
Office Administrator NQF 5
Summary
Occupational Certificate: Office Administrator NQF 5
Teacher:
Karon Barnard
Teacher:
Melana Brink
Teacher:
Whinleigh Bruiners
Teacher:
Liketa Kleinhans
Teacher:
Mary-Anne Teitge
Skill Level
:
Beginner