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Automotive Service Advisor New 2025
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Topic 1
MAKE APPOINTMENT AND CONTROL FLOW OF CUSTOMER VEHICLES - 259957
Topic 2
PROCESS SERVICE AND REPAIR REQUESTS (UNIT STANDARD 259919)
Topic 3
CONTROL WORKFLOW IN AN AUTOMOTIVE SERVICE ENVIRONMENT 259884
Topic 4
APPLY THE SKILLS OF CUSTOMER CARE IN A SPECIFIC WORK ENVIRONMENT 119676
Topic 5
DEMONSTRATE KNOWLEDGE AND APPLICATION OF ETHICAL CONDUCT IN A BUSINESS ENVIRONMENT 242655
Topic 6
ACCOMMODATE AUDIENCE AND CONTEXT NEEDS IN ORAL/SIGNED COMMUNICATION 119472
Topic 7
INTERPRET AND USE INFORMATION FROM TEXTS 119457
Topic 8
USE LANGUAGE AND COMMUNICATION IN OCCUPATIONAL LEARNING PROGRAMMES 119467
Formative Assessment 1(T1)
Formative Assessment2 (T2)
Formative Assessment3(T3)
Formative Assessment 4(T4)
Formative Assessment5 (T5)
Formative Assessment 6(T6)
Formative Assessment 7(T7)
Formative Assessment 8(T8)
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Academic
Learning and Development
Business
ELC Staff Training
Agriculture
Building
Hairdressing
Short Courses
Health Services
Short Courses
Hospitality
Chef
Hospitality
Mechanical & Engineering
P&T Technology
Service Industry
WHOLESALE AND RETAIL NEW
BUILDING NEW
MECHANICAL and ENGINEERING NEW
2027 Courses
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Course info
Automotive Service Advisor New 2025
Teacher:
Dean Bower
Teacher:
Willy Matthiae
Skill Level
:
Beginner
